Job description

We are looking for a highly motivated, dynamic, and customer oriented individual, with a proven RFID System experience, able to join a fast-moving and fast-growing organization, based in South East of France (La Ciotat).

Invengo Textile Services (www.invengo-textile.com) transforms the way to connect, communicate and interact with goods, providing textile organizations with innovative item-level inventory management systems that streamline the textile maintenance and rental supply chains. This enables companies to control pricing strategies, increase sales and improve customer satisfaction.

RESPONSIBILITIES

  • Installing and Delivering RFID System Infrastructure on our Customer’ Sites, worldwide: according to the project requirements, means defining project plans, budget and conduct necessary actions to install new RFID Systems infrastructure from Pre-Installation requirement check to On-Site Customer Acceptance, including training of future users of the RFID system.
  • Providing Preventive and Corrective Maintenance activities of HF and UHF RFID Systems, worldwide:
    • means customers on-site preventive maintenance of RFID Systems (hardware, and, if relevant, software) to optimize Customers’ operational conditions.
    • Means customers on-site corrective maintenance of RFID Systems (hardware) upon Customers calls, to fix RFID Systems related operational issues.
  • Providing Level 2 Support on RFID Systems, worldwide: means taking the ownership of the customer requests by providing high quality technical support on our RFID System and insuring the proper recoding and closure of all issues.
  • Maintaining RFID Systems related Knowledge base through a continuous improvement process: maintain, up-to-date, our internal knowledge base with the relevant information related to our RFID systems, based on updated technical documentations, new application notes, product changes, customer feedbacks.
  • Providing accurate and timely Activities report

SKILLS & REQUIREMENTS

  • BS degree in Information Technology, Computer Science, or Electronic Systems
  • Proven working experience in enterprise technical support, IT Support, or as a Technical Engineer
  • Proven experience in RFID System installation, support and/or development
  • Strong Problem Solving skills.
  • Excellent Client-facing skills
  • Excellent Verbal and written communications skills in French and English.
  • Project Management experience is a plus.
  • Individual enjoying to travel abroad is more than welcome.

Apply now

Interested? We would like to invite you to send your resume and a short motivation letter using our job application form below. For more information about this job you can directly contact Sabine Fabre via phone number +33 413 961111.

Job Application /TS /Cloud Platform Operation Engineer
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Job location

Invengo Technologies
Textile Services

180 Voie Ariane – Athélia 1
13600 La Ciotat
France

T. +33 413 96 1111

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