We are looking for a highly motivated, dynamic, and customer oriented individual, with a proven RFID System experience, able to join a fast-moving and fast-growing organization, based in South East of France (La Ciotat).
Invengo Textile Services (www.invengo-textile.com) transforms the way to connect, communicate and interact with goods, providing textile organizations with innovative item-level inventory management systems that streamline the textile maintenance and rental supply chains. This enables companies to control pricing strategies, increase sales and improve customer satisfaction.
Installing and Delivering RFID System Infrastructure on our Customer’ Sites, worldwide: according to the project requirements, means defining project plans, budget and conduct necessary actions to install new RFID Systems infrastructure from Pre-Installation requirement check to On-Site Customer Acceptance, including training of future users of the RFID system.
Providing Preventive and Corrective Maintenance activities of HF and UHF RFID Systems, worldwide:
means customers on-site preventive maintenance of RFID Systems (hardware, and, if relevant, software) to optimize Customers’ operational conditions.
Means customers on-site corrective maintenance of RFID Systems (hardware) upon Customers calls, to fix RFID Systems related operational issues.
Providing Level 2 Support on RFID Systems, worldwide: means taking the ownership of the customer requests by providing high quality technical support on our RFID System and insuring the proper recoding and closure of all issues.
Maintaining RFID Systems related Knowledge base through a continuous improvement process: maintain, up-to-date, our internal knowledge base with the relevant information related to our RFID systems, based on updated technical documentations, new application notes, product changes, customer feedbacks.
Providing accurate and timely Activities report
SKILLS & REQUIREMENTS
BS degree in Information Technology, Computer Science, or Electronic Systems
Proven working experience in enterprise technical support, IT Support, or as a Technical Engineer
Proven experience in RFID System installation, support and/or development
Strong Problem Solving skills.
Excellent Client-facing skills
Excellent Verbal and written communications skills in French and English.
Project Management experience is a plus.
Individual enjoying to travel abroad is more than welcome.
Interested? We would like to invite you to send your resume and a short motivation letter using our job application form below. For more information about this job you can directly contact Sabine Fabre via phone number +33 413 961111.
Invengo Technologies Textile Services
180 Voie Ariane – Athélia 1
13600 La Ciotat